Accessibility
Accessibility Statement
At Nordiska, we strive to make our services accessible.This page describes how Nordiska.se, the Nordiska Internet Bank and the Nordiska app complies with the accessibility regulations, any known accessibility issues, and how you can report problems so that we can fix them.
Nordiska.se
How accessible is the website?
We know some parts of this website aren’t fully accessible. See the section on non-accessible content below for more information
Technical information about this website’s accessibility
This website is partially compliant with the Swedish accessibility regulations.
Non-accessible content
For users with visual impairments or no vision
Some PDF documents are not fully accessible. Examples of accessibility issues in the PDF files include content lacking proper tagging, tab order not being consistent with the document's structure, missing alternative texts for images or graphics, and missing or incorrectly implemented headings. This can make it difficult for screen reader users to access the content.
How we tested this website
We have performed a self-assessment (internal testing) of the website. Improvements are ongoing, and the latest assessment was conducted on 16 June 2025.
Reporting accessibility problems with this website
We always strive to improve the accessibility of the website. Please contact us if you discover any problems that are not listed on this page, or if you think we are not following the regulations, so that we get aware of the problem.
If you are using any technical aids please include what kind in your message.
Enforcement procedure
The Agency for Digital Government (Digg) is responsible for enforcing the web accessibility regulations. If you are not satisfied with how we handle your feedback regarding accessibility deficiencies, you can report it to DIGG through their website.
Updated:2025-06-26
Nordiska Internet Bank
How accessible is the website?
We know some parts of this website aren’t fully accessible. See the section on non-accessible content below for more information
Technical information about this website’s accessibility
This website is partially compliant with the Swedish accessibility regulations.
Non-accessible content
For users with visual impairments or no vision
- Some form fields lack text labels, making it difficult for screen reader users to understand the purpose of these fields.
- On the 'Documents' page, the option to download documents as PDFs is not clearly indicated for screen reader users. This is because the download button lacks a descriptive label
- Some PDF documents are not fully accessible. Examples of accessibility issues in the PDF files include content lacking proper tagging, tab order not being consistent with the document's structure, missing alternative texts for images or graphics, and missing or incorrectly implemented headings. This can make it difficult for screen reader users to access the content.
- The tab order is not always consistent with the visual or logical structure.
For users with limited mobility
The tab order is not always consistent with the visual or logical structure
How we tested this website
We have performed a self-assessment (internal testing) of the website. Improvements are ongoing, and the latest assessment was conducted on 16 June 2025.
Reporting accessibility problems with this website
We always strive to improve the accessibility of the website. Please contact us if you discover any problems that are not listed on this page, or if you think we are not following the regulations, so that we get aware of the problem.
If you are using any technical aids please include what kind in your message.
Enforcement procedure
The Agency for Digital Government (Digg) is responsible for enforcing the web accessibility regulations. If you are not satisfied with how we handle your feedback regarding accessibility deficiencies, you can report it to DIGG through their website.
Updated: 2025-06-26
Nordiska app
How accessible is the app?
We know some parts of this app aren’t fully accessible. See the section on non-accessible content below for more information
Technical information about this app’s accessibility
This app is partially compliant with the Swedish accessibility regulations.
Non-accessible content
For users with visual impairments or no vision
- Some interactive elements, such as buttons and icons, lack proper labels. This makes it difficult for screen reader users to understand their function and purpose. Additionally, a few interactive elements have English labels instead of Swedish.
- A limited number of buttons and links within the app cannot be focused on or navigated to using a screen reader.
- The focus order does not always follow the visual structure of the page.
- While the app supports the operating system's text size settings, the layout does not always adapt dynamically. This can lead to text overlapping or being cut off, making parts of the content difficult or impossible to read.
For users with limited mobility
The app has a locked screen orientation and can only be used in portrait mode. It does not support landscape orientation. This can cause issues for users who rely on a specific screen orientation or have difficulty holding their device in portrait mode.
How we tested this app
We have performed a self-assessment (internal testing) of the app. TImprovements are ongoing, and the latest assessment was conducted on 19 June 2025.
Reporting accessibility problems with this app
We always strive to improve the accessibility of the app. Please contact us if you discover any problems that are not listed on this page, or if you think we are not following the regulations, so that we get aware of the problem.
If you are using any technical aids please include what kind in your message.
Enforcement procedure
The Agency for Digital Government (Digg) is responsible for enforcing the web accessibility regulations. If you are not satisfied with how we handle your feedback regarding accessibility deficiencies, you can report it to DIGG through their app.
Updated: 2025-06-26